{"id":3,"date":"2018-08-07T13:58:58","date_gmt":"2018-08-07T13:58:58","guid":{"rendered":"http:\/\/box2448.temp.domains\/~thegomb0\/rnatechco\/?page_id=3"},"modified":"2019-03-12T10:59:36","modified_gmt":"2019-03-12T10:59:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/rnatechco.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.12.1&#8243; custom_padding=&#8221;108px||108px|&#8221;][et_pb_fullwidth_code module_class=&#8221;breadcrumbs&#8221; _builder_version=&#8221;3.12.1&#8243;]&lt;a href=&quot;http:\/\/rnatechco.com\/&quot;&gt;Parkmon&lt;\/a&gt;\u00a0\/[\/et_pb_fullwidth_code][et_pb_fullwidth_header title=&#8221;Privacy Policy&#8221; subhead=&#8221;How we protect and respect your data&#8221; module_class=&#8221;am-page-header&#8221; _builder_version=&#8221;3.12.1&#8243;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.0.47&#8243;][et_pb_row _builder_version=&#8221;3.12.1&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_css_main_element=&#8221;max-width: 940px !important;||margin: 0 auto !important;&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.12.1&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_color=&#8221;#575757&#8243; header_2_font_size=&#8221;2em&#8221; header_2_line_height=&#8221;1.15em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_color=&#8221;#575757&#8243; header_3_font_size=&#8221;1.57em&#8221; header_3_line_height=&#8221;1.15em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_font=&#8221;||||||||&#8221; link_font=&#8221;|700|||on|||#3c3c3b|&#8221; link_text_color=&#8221;#3c3c3b&#8221;]<\/p>\n<p>At Cyber-Duck your data is as personal to us as it is to you, so we will protect and respect your privacy at all times. We comply with EU General Data Protection (GDPR) and the UK Data Protection Act 2018. Please read this Privacy Policy carefully as it describes when and why we collect personal information when you visit our website, how we use your data, how we keep it secure, and when we would disclose it to third parties.<\/p>\n<p>We may make changes to this policy from time to time, such as complying with legislation updates or company policy.<\/p>\n<h2>How We Collect and Use Personal Data<\/h2>\n<p>We may obtain personal data directly from you in a variety of ways as indicated below. We only collect this data when you voluntarily submit such information to us for any of the following reasons:<\/p>\n<h3>PROSPECT ENQUIRIES<\/h3>\n<p>Via our web enquiry form, you may submit details including name, company, email address and telephone number. Additional information may be supplied voluntarily that will help us engage with your enquiry on a more personal level. If you are a business prospect, we will also add your data to a customer relationship management (CRM) record if you provided a business card to any of the Cyber-Duck business development team.<\/p>\n<p>When you provide your personal details to us they will be stored securely. We may use your information to conduct legitimate business interest communication with you for the purposes of developing a business relationship, unless other options for communication have been selected or you have unsubscribed to this content.<\/p>\n<h3>NEWSLETTERS AND EVENTS<\/h3>\n<p>You may choose to opt-in to other types of communication when completing forms on our website. These communications may include regular email newsletters or invitations to events. If data fields are marked as mandatory, this is to enhance and personalise your experience with us, particularly around event attendance.<\/p>\n<p>Subscribers can change preferences or unsubscribe at any time by using links provided in these emails. We will also add your data to a CRM record if you\u2019ve provided our team with business cards at events and workshops, as part of our legitimate business interests with you, we may use this data to invite you to similar events in the future. Any issues with managing subscriptions or data can be quickly brought to our attention by contacting<span>\u00a0<\/span><a href=\"mailto:dataprotection@cyber-duck.co.uk\">dataprotection@cyber-duck.co.uk<\/a><span>.<\/span><\/p>\n<h3>CAREERS AND JOB APPLICATIONS<\/h3>\n<p>You may send us personal details including email address, name, and details on a CV, via our website. We currently use a PeopleHR (see third party processors section below) to process applications for career related submissions. We consider submission of an application as the user giving consent for this data to be used for the processing of a job application but not for any other purpose, unless a user opts-in to receive other email communication while completing forms on our website.<\/p>\n<h3>RESOURCES (GATED CONTENT) FROM INSIGHTS<\/h3>\n<p>We may gather your personal identification information (full name, company email address) in connection with downloading resources (e.g. UX Book) that we make available on our website.\u00a0We will collect personal identification information only if you\u2019ve voluntarily submitted such information to us, either by completing the form or using LinkedIn authentication.<\/p>\n<p>You can decline to supply personal identification information, except that it may prevent us from providing you with this gated content download. In exchange for downloading these products of value, you will receive quarterly digital news and insights from the Cyber-Duck team. But, you can unsubscribe using the links in these newsletters at any time.\u00a0<\/p>\n<h3>NON-PERSONAL IDENTIFICATION DATA<\/h3>\n<p>We may collect non-personal identification information whenever you interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about the users means of connection to our website, such as the operating system and the Internet service providers utilised and other similar information. We may use information to understand how you, and our others as a group, use the services and resources provided on our website. This can help us optimise future user experience of our website.<\/p>\n<h3>LEGITIMATE INTEREST SUBSCRIPTION<\/h3>\n<p><strong>Who we classify as a legitimate interest subscriber<\/strong><br \/>In light of GDPR, we have reviewed our subscriber list and determined whether we have a Legitimate Interest in maintaining contact with some subscribers or contacts. That means we may contact you to inform you that you\u2019re an active subscriber within our secure database. You may be so for one of the following reasons:<\/p>\n<ul>\n<li>You are currently or have been a client of Cyber-Duck<\/li>\n<li>You\u2019ve expressed an interest in our service previously as a prospect<\/li>\n<li>You\u2019ve requested to hear more about our company via email<\/li>\n<li>You\u2019re a friend of the business or a close associate<\/li>\n<li>You work for a university or an academic institution that works with Cyber-Duck<\/li>\n<li>You supply services to Cyber-Duck<\/li>\n<li>You currently work at Cyber-Duck<\/li>\n<\/ul>\n<p>We consider each of the above as good reason to continue contacting you in the future. Under GDPR, this is known as a Legitimate Interest and we believe there is a mutual and genuine interest in you hearing from Cyber-Duck going forward.<\/p>\n<p>We do not share our database and our subscribers\u2019 data with any third party without the specific consent of our subscribers. \u00a0<\/p>\n<p><strong>What do we send our subscribers and when?<\/strong><\/p>\n<ul>\n<li>Quarterly newsletters &#8211; We will normally only contact you on a quarterly basis (4 times per year) with relevant information and news about Cyber-Duck, trends in your industry, or in relation to one of our events.<\/li>\n<li>Ongoing updates &#8211; We will contact you with relevant content based on your previous or current engagement with Cyber-Duck.<\/li>\n<li>Client bulletins \u2013 These are for clients only and include important service level agreement (SLA) announcements as well as technology, security information and any other important updates that impact our service to you.<\/li>\n<li>Events \u2013 Intermittently we may hold client workshops or events that could be useful for your CPD and training that may benefit you or your colleagues. Once you show interest in an event, we will send you reminders.<\/li>\n<\/ul>\n<p><strong>How we store and process your information<\/strong><\/p>\n<p>All your information is stored securely in our CRM and email system, Pipedrive and SharpSpring.\u00a0<\/p>\n<p><strong>How we send out electronic communication<\/strong><\/p>\n<p>We will normally email you everything, but we may call or send you an SMS message if you are attending an event or Cyber-Duck party.<\/p>\n<p><strong>How to change your preferences<\/strong><\/p>\n<p>If you disagree with our assessment of legitimate interest in your case, you can change your preferences at any time. You can unsubscribe from our mailing list by clicking the unsubscribe button in your email correspondence from us.<\/p>\n<p>Alternatively, you can get in touch with our team to learn more about how we manage your data, as well as what data we collect and hold, by contacting us at<span>\u00a0<\/span><a href=\"mailto:dataprotection@cyber-duck.co.uk\">dataprotection@cyber-duck.co.uk<\/a>. We will also be able to update your preferences.<\/p>\n<h2>Web Browser Cookies<\/h2>\n<p>Cyber-Duck uses Cookies to personalise and enhance your experience and help us analyse web traffic. Please read our<span>\u00a0<\/span><a title=\"Cookie Policy\" href=\"https:\/\/www.cyber-duck.co.uk\/cookie-policy\">Cookie Policy<\/a><span>\u00a0<\/span>for further information.<\/p>\n<h2>How We Protect Your Information<\/h2>\n<p>We understand that sharing your data with us is very personal. Cyber-Duck will protect your data and adopt appropriate data collection, security measures, storage and processing practices against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.<\/p>\n<h2>Who Has Access to Your Information?<\/h2>\n<p>We will not sell or rent your information to third parties. We will not share any of your personal information with third parties for marketing purposes.<\/p>\n<h3>THIRD PARTY PROCESSORS<\/h3>\n<p>We use third party processors who help us operate our business and website or administer activities on our behalf. As a data controller, we ensure our data processors, are GDPR compliant. All data is stored either in the EU or in the USA with Privacy Shield compliant data processors. This is something that we verify as an organisation. We will share your information with the following third parties if you have given us your permission and only for these purposes:<\/p>\n<table>\n<thead>\n<tr>\n<th width=\"94\">THIRD PARTY NAME<\/th>\n<th width=\"132\">DATA PROCESSING TYPE<\/th>\n<th width=\"255\">DATA AND PURPOSE<\/th>\n<th width=\"227\">DATA PROCESSOR SECURITY COMPLIANCE<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><a title=\"Mailchimp\" rel=\"noopener\" href=\"https:\/\/mailchimp.com\/\" target=\"_blank\">Mailchimp<\/a><\/td>\n<td>Email communication<\/td>\n<td>Collection of name, email address mandatory, other fields are optional. Fields available for email communication preference types.<\/td>\n<td><a title=\"Mailchimp Privacy Shield\" rel=\"noopener\" href=\"https:\/\/kb.mailchimp.com\/accounts\/management\/about-mailchimp-the-eu-swiss-privacy-shield-and-the-gdpr\" target=\"_blank\">Compliant with the EU-U.S. Privacy Shield Framework<\/a>under GDPR<\/td>\n<\/tr>\n<tr>\n<td><a title=\"PeopleHR\" href=\"https:\/\/www.peoplehr.com\/\">PeopleHR<\/a><\/td>\n<td>Applicant Tracking System<\/td>\n<td>Collect personal data relevant to current or future job roles.<\/td>\n<td><a title=\"PeopleHR GDPR\" rel=\"noopener\" href=\"https:\/\/www.peoplehr.com\/gdpr.html\" target=\"_blank\">UK based &#8211; ISO27001 Accredited\u00a0<span>\u00a0<\/span><br \/>GDPR Compliant<\/a><\/td>\n<\/tr>\n<tr>\n<td><a title=\"Pipedrive\" rel=\"noopener\" href=\"https:\/\/www.pipedrive.com\/\" target=\"_blank\">Pipedrive<\/a><\/td>\n<td>CRM &amp; Pipeline Management<\/td>\n<td>Collect name, contact and company details to engage with prospects and current clients.<\/td>\n<td><a title=\"Pipedrive Privacy Policy\" rel=\"noopener\" href=\"https:\/\/support.pipedrive.com\/hc\/en-us\/articles\/360000335129-Pipedrive-and-GDPR\" target=\"_blank\">EU Customers data stored in Germany \u2013 GDPR Compliant<\/a><\/td>\n<\/tr>\n<tr>\n<td><a title=\"Eventbrite\" rel=\"noopener\" href=\"https:\/\/www.eventbrite.co.uk\/\" target=\"_blank\">Eventbrite<\/a><\/td>\n<td>Event Management<\/td>\n<td>Collect data relevant to event communication, registration and management.<\/td>\n<td><a title=\"Eventbrite Privacy Policy\" rel=\"noopener\" href=\"https:\/\/www.eventbrite.co.uk\/support\/articles\/en_US\/Troubleshooting\/eventbrite-privacy-policy?lg=en_GB\" target=\"_blank\">Compliant with the EU-U.S. Privacy Shield Framework<\/a>under GDPR<\/td>\n<\/tr>\n<tr>\n<td>\n<p><a title=\"SurveyMonkey\" rel=\"noopener\" href=\"https:\/\/www.surveymonkey.co.uk\/\" target=\"_blank\">SurveyMonkey<\/a><\/p>\n<p><a href=\"https:\/\/www.wufoo.com\/\">Wufoo<\/a><\/p>\n<\/td>\n<td>Survey Management<\/td>\n<td>Collect survey responses if a participant provides their responses or personal details.<\/td>\n<td><a title=\"SurveyMonkey Privacy Shield\" rel=\"noopener\" href=\"https:\/\/help.surveymonkey.com\/articles\/en_US\/kb\/SurveyMonkey-Data-Transfers-and-EU-Laws#PrivacyShields\" target=\"_blank\">Certified and complies with the EU-U.S. Privacy Shield Framework<\/a>.<\/td>\n<\/tr>\n<tr>\n<td>\n<p>SharpSpring<\/p>\n<\/td>\n<td>CRM &amp; Marketing Automation<\/td>\n<td>Store contact details and send emails to those covered by consent or Legitimate Interest.\u00a0<\/td>\n<td><a title=\"Privacy Shield\" rel=\"noopener\" href=\"https:\/\/sharpspring.com\/legal\/privacy\/\" target=\"_blank\">Certified and complies with the EU-U.S. Privacy Shield framework.<\/a><\/td>\n<\/tr>\n<tr>\n<td>\n<p>Zoom<\/p>\n<\/td>\n<td>Meeting and Webinar Software<\/td>\n<td>Store contact details of those who have signed up to join a webinar.<\/td>\n<td><a title=\"Zoom Privacy Policy\" rel=\"noopener\" href=\"https:\/\/zoom.us\/privacy\" target=\"_blank\">Certified and complies with the EU-U.S. Privacy Shield Framework.<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>You will find content on the Cyber-Duck website that links to other websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties who may be data processors. These websites and services may have their own privacy policies, \u00a0customer service policies, so we encourage you to read them.<\/p>\n<h3>DATA RETENTION<\/h3>\n<p>For many of you, we will retain your data for as long as you remain engaged with Cyber-Duck. We will conduct regular data reviews then securely delete your data in line with legal guidelines and our own data retention policies as shown below:<\/p>\n<table>\n<thead>\n<tr>\n<th width=\"179\">CONTACT TYPE\/TAG<\/th>\n<th width=\"152\">RETENTION TIMEFRAME<\/th>\n<th>CRITERIA<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Client<\/td>\n<td>T&amp;C specific<\/td>\n<td>Clients can check specific terms and conditions within their contractual agreements<\/td>\n<\/tr>\n<tr>\n<td>Prospect<\/td>\n<td>3 years<\/td>\n<td>Prospect deleted after period of inactive engagement<\/td>\n<\/tr>\n<tr>\n<td>Content Subscriber<\/td>\n<td>3 years<\/td>\n<td>Subscriber deleted after period of inactive engagement<\/td>\n<\/tr>\n<tr>\n<td>Associate &#8211; Friend of the business<\/td>\n<td>7 years<\/td>\n<td>Individual data deleted after period of inactive engagement<\/td>\n<\/tr>\n<tr>\n<td>Supplier<\/td>\n<td>7 years<\/td>\n<td>Supplier deleted after period of inactive financial activity<\/td>\n<\/tr>\n<tr>\n<td>Previous Staff<\/td>\n<td>7 years<\/td>\n<td>Individuals data deleted after no additional contact<\/td>\n<\/tr>\n<tr>\n<td>Human Resources<\/td>\n<td>7 years<\/td>\n<td>Individuals data deleted after no additional contact<\/td>\n<\/tr>\n<tr>\n<td>Applicants<\/td>\n<td>7 years<\/td>\n<td>Applicant details deleted after no additional contact<br \/>Paper copies of CVs are securely destroyed after 1 year<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>ACCESS RIGHTS TO YOUR INFORMATION<\/h3>\n<p>You have rights regarding accessing, correcting or limiting how Cyber-Duck use or disclose information we hold about you.<\/p>\n<p>Subject Access Requests (SAR):<\/p>\n<p>You have the right to see what personal data we hold about you and for how long. To obtain a copy of this personal information, please email\u202f<a title=\"Data Protection Email\" href=\"mailto:dataprotection@cyber-duck.co.uk?subject=Data%20Protection%20Email\">dataprotection@cyber-duck.co.uk<\/a><\/p>\n<p>Please put in the subject line: SUBJECT ACCESS REQUEST.<\/p>\n<p>We will respond to any requests to access your personal information within 30 days. Requests will be processed free of charge unless the requests from one subject becomes excessive. We reserve the right to charge a fee if more than one request is received within a 12 month timeframe from a single individual. Requests for corrections to information will be dealt with within 21 calendar days from an electronic receipt of information from the data subject.<\/p>\n<h2>Your Acceptance of These Terms<\/h2>\n<p>By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website, but we hope you will find our privacy policy to be fair and clear enough to continue being a user of the Cyber-Duck website.<\/p>\n<h2>Contact Us<\/h2>\n<p>If you have any questions about this Privacy Policy, data protection and practices, please contact us at:<\/p>\n<p><strong>Cyber-Duck<\/strong><br \/><span><a class=\"ss-broken\" href=\"http:\/\/www.cyber-duck.co.uk\/\">www.cyber-duck.co.uk<\/a><\/span><br \/>12 High Street, Elstree<br \/>Herts, WD6 3EP, United Kingdom<br \/>+44 (0) 20 8953 0070<\/p>\n<p><a title=\"Data Protection Email Address\" href=\"mailto:dataprotection@cyber-duck.co.uk?subject=Data%20Protection\">dataprotection@cyber-duck.co.uk<\/a><\/p>\n<p>This document was last updated on the 11th of March 2019.\u00a0<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Cyber-Duck your data is as personal to us as it is to you, so we will protect and respect your privacy at all times. We comply with EU General Data Protection (GDPR) and the UK Data Protection Act 2018. Please read this Privacy Policy carefully as it describes when and why we collect personal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<h2>Who we are<\/h2><p>Our website address is: https:\/\/theparkmongroup.com.<\/p><h2>What personal data we collect and why we collect it<\/h2><h3>Comments<\/h3><p>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection.<\/p><p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p><h3>Media<\/h3><p>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p><h3>Contact forms<\/h3><h3>Cookies<\/h3><p>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p><p>If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p><p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select \"Remember Me\", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p><p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p><h3>Embedded content from other websites<\/h3><p>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p><p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p><h3>Analytics<\/h3><h2>Who we share your data with<\/h2><h2>How long we retain your data<\/h2><p>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p><p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p><h2>What rights you have over your data<\/h2><p>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p><h2>Where we send your data<\/h2><p>Visitor comments may be checked through an automated spam detection service.<\/p><h2>Your contact information<\/h2><h2>Additional information<\/h2><h3>How we protect your data<\/h3><h3>What data breach procedures we have in place<\/h3><h3>What third parties we receive data from<\/h3><h3>What automated decision making and\/or profiling we do with user data<\/h3><h3>Industry regulatory disclosure requirements<\/h3>","_et_gb_content_width":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rnatechco.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rnatechco.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rnatechco.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rnatechco.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rnatechco.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":6,"href":"https:\/\/rnatechco.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1945,"href":"https:\/\/rnatechco.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/1945"}],"wp:attachment":[{"href":"https:\/\/rnatechco.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}